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Free delivery in France and the French overseas departments and territories 🏝️ for purchases over €35🚚

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Return policy

Our policy lasts 14 days. If more than 14 days have gone by since your purchase, unfortunately we cannot offer a refund or exchange.

To be eligible for a return, your item must be unused and in the condition you received it. It must also be in its original packaging.



To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to let you know that we have received your returned item. We will also let you know whether your refund is approved or declined.
If approved, your refund will be processed and your credit card or original payment method will be automatically credited within a few days.

Delayed or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often a processing time before a refund is posted.
If you have completed all of these steps and still have not received your refund, contact us at the following address: c contact@glashparis.com
Sale or promotional items (if applicable)
Only regular-priced items are refundable. Unfortunately, sale or promotional items are not.

You are responsible for the shipping costs associated with returning your item. They are non-refundable. If you receive a refund, the cost of return shipping will be deducted.